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  2. Shipping & Investigation

Articles in this section

  • How long will my order take to be shipped?
  • When will I receive my shipping confirmation and tracking number?
  • What should I do if the shipment status of my order is not updated?
  • What happens if my parcel has not been delivered by the sender? (Investigation procedure)
  • My order was delivered according to the shipment status, but I have not received it. What can I do?
  • My parcel was delivered damaged and one item / all the contents are missing
  • Failed delivery! Can you send me the order again?
  • How can I collect my paid order from the store?
  • How can I collect my unpaid order in the Store?
  • To which countries do you ship?
See more

What are the shipping cost?

All our Shipping informations and shipping fees for all countries can be found here. 

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Related articles

  • How can I return goods to Afew?
  • To which countries do you ship?
  • Which parcel service do you use?
  • How long will my order take to be shipped?
  • Which payment options do AFEW have?
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