If you have created a free returns label on our homepage, you can track your return online at any time using the tracking number.
Even if we have already received your return according to the tracking number, it may still take a few days for our returns team to process it. (Maximum 7-14 working days).
As soon as your return has been checked, you will be notified by email and the refund will be made to you. (This refund process may also take a few working days.)
If we have any questions about your return, we will contact you by email.