Returning items in the store that you also bought in the store (Oststraße 36 / Düsseldorf)
- Items that you buy in our store in Düsseldorf can be returned to our store within 14 days.
- Please note: Return only on presentation of the proof of purchase in exchange for a voucher or other goods. A refund of the purchase amount is excluded.
Returning items in the store that you have purchased in the online store
- You can also return items that you have purchased in our online store to our Düsseldorf store.
- Please note, however, that you will not receive a refund or other goods on site, but the return will only be forwarded to our central warehouse for further processing.