- After processing your return, we will try to process the refund as quickly as possible. This process may take a few working days.
- The refund will only be made to the original payment method. Depending on the payment method and bank, it may take a little longer.
- Please note that we charge a return shipping fee of €2.95 per return for returns within Germany. This fee will be automatically deducted from the refund amount. Returns from abroad must be paid for in full by the customer and therefore no extra fee will be deducted.