If you have created a free returns label on our homepage, you can track your return online at any time using the tracking number.
Even if your return has already arrived according to the tracking number, please give us some time to process your return (on average 7-14 business days).
As soon as your return has been checked, you will be notified by email and, if necessary, a refund will be made to you. Depending on the payment method, this will take a further 3-7 business days. We will contact you if we have any questions about your return.